Corsteel is commited to service the machines it manufactures.
Corsteel’s service organization is dedicated to rapid response and customer satisfaction with talented personnel located in the U.S., Europe, and Asia.
The majority of repair parts orders are filled within 24 hours and the overall on-time shipment rate is 94 percent. We are able to provide you a serviceman on the date you request more than 90 percent of the time.
Corsteel also offers you: 24-7-365 support; training on machinery operation and maintenance; preventative maintenance programs; and production monitoring tools and services.
Engineered upgrade packages add great value, and analysis and consultation services are also available.
When you invest in Services products from Corsteel, you not only have the support of top-notch people, you also have the protection of warranties that are unequalled in the industry.
Fast response and exceptional knowledge make Corsteel’s field service organization the Industry Leader
Your relationship with Corsteel just begins with the purchase of a new press. Corsteel’s service organization provides customers with a competitive edge by having a team of knowledgeable service supervisors and field servicemen for product support
Corsteel’s field servicemen are available for on-site service support for a variety of customer needs including: new equipment installation, preventive maintenance, equipment audits, diagnostic support or troubleshooting, repair and rebuilding. In order to better and more quickly respond to our customers needs, Corsteel has trained personnel located throughout the United States, Europe and Asia.
Corsteel’s service organization maintains an open line of communication with Manufacturing and Engineering to enable us to respond effectively to any field problem. All service activity (both warranty and non-warranty) is tracked, allowing us to detect and analyze trends as they develop. With this information, we are able to constantly improve the design of the machines we build.